Security and Risk Management
Question #28
Your organization has signed an SLA with a cloud provider. After five months, response times are consistently slower during peak usage. According to SLA best practices, what is the most appropriate action?
A. Terminate the contract immediately and move to a different cloud provider to avoid further impact on user e
B. Schedule a service performance review with the cloud provider to address the performance issues and discuss potential adjustments to the SLA terms.
C. Monitor the cloud provider’s infrastructure capacity independently to assess if it aligns with performance benchmarks.
D. Consult your legal team to explore any potential liabilities on the provider’s part due to the performance issues.
Domain Concept: Security and Risk Management
This scenario evaluates management-level decision making in Security and Risk Management. In CISSP exam scenarios, evaluate answers through executive governance, risk assessment, life safety, and due diligence before implementing technical controls.
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